Last updated: July 2026
Cloud9 Technology LLC ("Cloud9," "we," "us") is a Wyoming company at 5830 E 2nd St, Casper, WY 82609, USA. This policy explains how we handle personal information collected through this website and our products, Cloud9 CMO and Callifai.
When you submit a contact or sign-up form, we collect the details you provide, such as your name, email, phone number, company, and message. When you use our products, we process the business data and account credentials you connect so the agents can perform the work you enable. We also collect standard technical information such as IP address and browser type through routine web logs.
We use your information to respond to your inquiries, provide and operate our products, communicate with you about your account and relevant updates, and improve our services. We do not sell your personal information, and we do not share it except with service providers who help us operate the platform, or where required by law.
We isolate customer data at the database level, encrypt connected credentials at rest, and encrypt data in transit. Access is token-based and administrative systems are kept off the public internet. See our Security page for more.
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing communications at any time. To make a request, contact us at the address below. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.
For any privacy question or request, email privacy@yourcloud9.com or write to Cloud9 Technology LLC, 5830 E 2nd St, Casper, WY 82609, USA.